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Wednesday, February 13 • 10:30am - 11:15am
Sustaining Moodle in a Large Institution

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We would like to present how a small team provides technical support, software development and instructor training for the central Moodle at the University of Alberta with about 40,000 users. Topics include:

  • Background and history of running the central LMS at the U of A
  • Software development: how we handle feature requests and plug-in development
  • Automation: user account management, course creation and enrollment synchronization with the Student Information System
  • Technical support: how we handle tier 1, 2, and 3 support
  • Training: how various types of training sessions were developed to accommodate teaching staff’s pedagogical and technical needs
  • Challenges, lessons learned and discussion

avatar for Asim Aziz

Asim Aziz

University of Alberta
Asim Aziz has worked as a learning systems analyst/consultant at various institutions in Australia and Canada since 2003. He is currently working as a senior elearning analyst with the University of Alberta since 2007. He has an MSc in Computer Sciences from the Victoria University... Read More →
avatar for Chris Goetz

Chris Goetz

University of Alberta
avatar for Dave Sun

Dave Sun

Dave Sun is the Technology Services Team Lead at the Centre for Teaching and Learning. He oversees the technical support and software development of the central Moodle at the University of Alberta. Dave has a diverse IT background in developing and maintaining large software systems... Read More →

Wednesday February 13, 2013 10:30am - 11:15am PST
Beach Room

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